WEBVTT 00:01.766 --> 00:04.833 align:left position:20% line:77% size:70% AMNA NAWAZ: A week after Hurricane Helene devastated part of the state, 00:04.833 --> 00:09.733 align:left position:10% line:77% size:80% residents in some states are still trying to get the very basics they need, water, 00:09.733 --> 00:14.733 align:left position:10% line:77% size:80% food and power. Hundreds of people remain unaccounted for, and so far more than 200 have 00:17.000 --> 00:20.266 align:left position:20% line:71% size:70% died. That makes it the deadliest hurricane to hit the mainland U.S. since Katrina back in 2005. 00:22.433 --> 00:26.800 align:left position:10% line:77% size:80% We spoke with residents in some of the hardest-hit areas around Asheville and the 00:26.800 --> 00:31.800 align:left position:20% line:71% size:70% surrounding towns in Western North Carolina and Eastern Tennessee about what life looks like now. 00:33.866 --> 00:38.166 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: For the past week, tens of thousands of people like Emily Bigelow 00:38.166 --> 00:43.133 align:left position:10% line:77% size:80% have had to learn how to live without modern plumbing. Now forced to rely on creek water, 00:44.866 --> 00:49.833 align:left position:20% line:77% size:70% she carries it by hand back to her house to make her toilet run. 00:51.500 --> 00:53.466 align:left position:10% line:77% size:80% EMILY BIGELOW, Asheville, North Carolina, Resident: A full bucket 00:53.466 --> 00:57.033 align:left position:10% line:77% size:80% is about two flushes. They are saying probably weeks before we can get water 01:00.566 --> 01:05.533 align:left position:20% line:77% size:70% again, which you take for granted being able to flush a toilet. 01:09.566 --> 01:13.666 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: For three years, Bigelow and her partner, Matt Capello (ph), have shared 01:13.666 --> 01:18.666 align:left position:10% line:77% size:80% this home in Asheville, North Carolina, in the quiet foothills of the blue ridge mountains. 01:20.800 --> 01:24.866 align:left position:10% line:77% size:80% But last Friday morning, they woke to a community transformed overnight. In just three days, 01:28.133 --> 01:33.133 align:left position:20% line:77% size:70% Hurricane Helene dumped over 17 inches of rain onto this surrounding area, 01:34.633 --> 01:38.466 align:left position:10% line:83% size:80% part of the trillions of gallons of water that Helene released. 01:38.466 --> 01:43.333 align:left position:20% line:77% size:70% In North Carolina, it triggered catastrophic floods. More than 500 01:43.333 --> 01:47.366 align:left position:20% line:83% size:70% miles away from Florida, where Helene came ashore. 01:47.366 --> 01:51.266 align:left position:10% line:83% size:80% EMILY BIGELOW: I don't know of anyone in the community 01:51.266 --> 01:56.233 align:left position:10% line:83% size:80% in Asheville or the surrounding areas that were ready for this. 01:58.266 --> 02:01.233 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Over 70 people have been confirmed dead in this county alone. It's 02:01.233 --> 02:06.233 align:left position:10% line:77% size:80% a death toll that's expected to rise because search-and-rescue teams from around the nation 02:08.300 --> 02:11.933 align:left position:10% line:77% size:80% are still looking for hundreds of missing people here and in neighboring communities. 02:14.033 --> 02:18.366 align:left position:10% line:77% size:80% EMILY BIGELOW: For the first couple of days, I just kind of felt paralyzed. I haven't walked 02:20.433 --> 02:24.200 align:left position:10% line:77% size:80% over to look at the bad areas of the city because I just don't think I can handle it. 02:28.966 --> 02:33.466 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Bigelow is coping by doing what so many residents here are doing, 02:33.466 --> 02:37.300 align:left position:20% line:83% size:70% helping others, like 82-year-old Maude Adams (ph). 02:37.300 --> 02:41.533 align:left position:10% line:83% size:80% EMILY BIGELOW: It's helped me to just be able to help people, 02:41.533 --> 02:45.133 align:left position:20% line:83% size:70% you know. Trauma really brings people together. 02:45.133 --> 02:50.133 align:left position:20% line:71% size:70% MAUDE ADAMS, Asheville, North Carolina, Resident: It pulled it loose and tore off the end, the roof. 02:51.800 --> 02:53.666 align:left position:20% line:77% size:70% WILLIAM BRANGHAM: Adams has lived here for more than 40 years. 02:53.666 --> 02:55.833 align:left position:20% line:83% size:70% MAUDE ADAMS: That's the bathroom window. 02:55.833 --> 02:58.700 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: But she hasn't left in a week since the storm knocked this massive 02:58.700 --> 03:03.666 align:left position:10% line:77% size:80% tree onto her front porch. Adams says she's been through floods before, but nothing like this. 03:06.066 --> 03:07.600 align:left position:20% line:83% size:70% MAUDE ADAMS: This time, I have never heard as 03:07.600 --> 03:12.533 align:left position:10% line:83% size:80% bad as it is now, nope, in your - - in this one place since '81. 03:14.566 --> 03:16.700 align:left position:10% line:83% size:80% WILLIAM BRANGHAM: Like so many across this region, 03:16.700 --> 03:21.600 align:left position:10% line:77% size:80% she has no power, no water, no access to the outside world, except a transistor radio. 03:24.000 --> 03:28.100 align:left position:10% line:83% size:80% Her sister died this year and she says the isolation coupled 03:28.100 --> 03:33.100 align:left position:10% line:77% size:80% with the devastation has been tough. But, like so many, she's thinking of others. 03:40.300 --> 03:43.300 align:left position:10% line:83% size:80% MAUDE ADAMS: You just think about other people. I mean, 03:43.300 --> 03:48.300 align:left position:20% line:77% size:70% they got it a lot worse than I have. At least I have got my home yet. 03:50.500 --> 03:53.566 align:left position:20% line:71% size:70% WILLIAM BRANGHAM: Just across the border, in Eastern Tennessee, Reverend Brooks Ramsey 03:53.566 --> 03:58.533 align:left position:20% line:71% size:70% has been collecting donations to send out to the hard-hit towns nearby, like Newport and Del Rio. 04:00.366 --> 04:05.000 align:left position:20% line:77% size:70% WOMAN: This is the first truck of the day and there are many more packages. 04:07.000 --> 04:09.533 align:left position:10% line:77% size:80% REV. BROOKS RAMSEY, Sevierville, Tennessee, Resident: Right before I came on with you, 04:09.533 --> 04:14.533 align:left position:20% line:77% size:70% the Newport rescue squad backed up a 16 foot trailer to our driveway 04:16.400 --> 04:19.800 align:left position:10% line:77% size:80% and we loaded them up with everything from soup to feminine hygiene products, 04:21.233 --> 04:25.233 align:left position:10% line:83% size:80% toilet paper, baby formula. If you name it, we had it. 04:25.233 --> 04:29.700 align:left position:20% line:77% size:70% WILLIAM BRANGHAM: He's determined to not let the nation forget what's unfolding here. 04:29.700 --> 04:33.466 align:left position:10% line:83% size:80% REV. BROOKS RAMSEY: These people are easily forgotten. It's very 04:33.466 --> 04:38.066 align:left position:20% line:77% size:70% easily -- to forget us. And then there's everything going on in the world too. So 04:38.066 --> 04:41.566 align:left position:20% line:77% size:70% there's all these distractions and people just get lost in the shuffle. 04:41.566 --> 04:46.200 align:left position:20% line:71% size:70% WILLIAM BRANGHAM: Among those lost in the shuffle, says Ramsey, is his family friend, Sibrina 04:46.200 --> 04:51.200 align:left position:20% line:71% size:70% Barnett, who was working in Erwin, Tennessee, when floodwaters swept through the town. 04:53.066 --> 04:56.966 align:left position:20% line:77% size:70% REV. BROOKS RAMSEY: She was loaded up on a flatbed and with an indeterminate 04:59.200 --> 05:01.600 align:left position:10% line:77% size:80% number of people, it got swept away by the water. He was loaded up on a flat bed and with 05:01.600 --> 05:04.700 align:left position:20% line:71% size:70% an indeterminate number of people, it got swept away by the water. And Sibrina is still missing. 05:06.733 --> 05:09.900 align:left position:10% line:77% size:80% WILLIAM BRANGHAM: Earlier this week, President Biden toured the devastation by air, 05:09.900 --> 05:14.900 align:left position:10% line:71% size:80% ordering 1,000 active-duty troops from nearby Fort Liberty to assist in the recovery effort. 05:17.333 --> 05:21.200 align:left position:20% line:71% size:70% He called the storm, which intensified rapidly the moment it hit the unseasonably warm Gulf waters, 05:22.833 --> 05:25.700 align:left position:30% line:83% size:60% a clear warning about climate change. 05:25.700 --> 05:28.333 align:left position:10% line:77% size:80% JOE BIDEN, President of the United States: Nobody can deny the impact of climate crisis 05:28.333 --> 05:33.333 align:left position:20% line:77% size:70% anymore. At least I hope they don't. They must be brain-dead if they do. 05:35.133 --> 05:38.500 align:left position:20% line:77% size:70% WILLIAM BRANGHAM: Back in Asheville, residents like Emily Bigelow agree. 05:38.500 --> 05:42.900 align:left position:20% line:77% size:70% EMILY BIGELOW: This is definitely a huge wakeup call. Climate change 05:42.900 --> 05:47.900 align:left position:20% line:77% size:70% is real. This kind of devastation really sends things home on where we're at now, 05:53.000 --> 05:58.000 align:left position:20% line:77% size:70% how fast things are changing and how different life is going to look. 06:00.900 --> 06:04.733 align:left position:10% line:71% size:80% MAUDE ADAMS: Look how big that thing is out yonder at that roof, where it come across the fence. 06:04.733 --> 06:08.533 align:left position:10% line:83% size:80% WILLIAM BRANGHAM: But for now, there are no easy answers, 06:08.533 --> 06:13.533 align:left position:10% line:77% size:80% just communities relying on each other as they start on the very long path to rebuilding. 06:15.666 --> 06:20.666 align:left position:20% line:83% size:70% For the "PBS News Hour," I'm William Brangham.